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Customer Support after Sale

Professional Team Providing Comprehensive Software and Hardware Services

DIT consistently maintains high industrial-grade stability standards to ensure reliable operation in various harsh environments, making it widely applicable to industrial control and intelligent solutions.
With a comprehensive after-sales service system, we provide dedicated technical support and assurance to ensure that any issues encountered during device usage are resolved promptly.

Professional Team Providing Comprehensive Software and Hardware Services
FAE Technical Support

FAE Technical Support

  • 24/7 technical service support
  • More than 5 years of product lifespan guarantee
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One-Year Warranty
Repairs can be returned or replaced with new parts
SDK Toolkit
SDK Toolkit Provided
API Support Available
Code
Product Documentation
Tutorials and Examples Provided

Technical Support Scope

Consultation on software and hardware resources of our products
Issues encountered during the use of our products' software and hardware
After-sales technical support for OEM and ODM services
Fault diagnosis and after-sales repair services for our products

Technical Support Methods

Dedicated Linux support
Dedicated Android support
Dedicated hardware support

Technical Discussion Topics

Modification and understanding of source code
Application development issues
How to port an operating system
Software and hardware issues encountered during self-modification and development